Book Transfer - Urban Advantage

Policy Remarketing Process

The guide below is designed to assist agents in the remarketing efforts of a book of business being non-renewed by a current carrier.

1. 100 days before effective date

Agent mails a customer notification letter informing client of the upcoming non-renewal notification.

2. 90 days before effective date

Current carrier non-renewal notification is mailed to the client along with Conditional Renewal Offer letter.

3. 60 days in advance Urban policy is bound

**Agents can bind up to 50 days before effective date of the policy

After the policy is bound, the new carrier will mail proof of insurance and invoice to the mortgage company (for escrow-billed accounts) or customer (for insured-billed accounts).

4. 50 days before effective date

Agent calls customer advising of the new policy followed by an email message.

5. 50 days before effective date

The agent contacts the mortgage company to inform of the new policy, deliver proof of insurance, and process the record change.

6. Prior to effective date

New carrier will mail policy packet to customer.

7. After Policies Are Bound, Agents Will Receive

The agency principal will receive an email similar to the below example.

The spreadsheet the agent will receive will contain the new policy information, similar to below example.

They will also receive documents, as seen below:

Urban Advantage Insurance

Policy Remarketing Process

1.

100 days before effective date

2.

90 days before effective date

3.

60 days in advance Urban policy is bound

**Agents can bind up to 50 days before effective date of the policy

4.

50 days before effective date

5.

50 days before effective date

6.

Prior to effective date

7.

After Policies Are Bound, Agents Will Receive

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